Thank you for shopping at https://mishtasweets.in/
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchase with us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DEFINITIONS
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mishta Sweets & Savouries Located at Mishta Sweets and Savouries,
Parambilangadi, Edarikode P.O., Kottakkal, Malappuram, Kerala
Pin-676501
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://msihtasweets.in/
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and will be processed if conditions are met.
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a refund, make sure these conditions are met:
- Product was damaged
- The product must have the receipt or proof of purchase
If the product you have received turns out to be damaged or otherwise of poor quality, please notify us as soon as reasonably possible after you become aware of the damage or poor quality.
After we receive your product information (Images for verification), our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address:
You will be updated on their status of return through their EMAIL, PHONE, and SMS provided that all contact information is recorded to us.
